TERMS & CONDITIONS

A LEGAL DISCLAIMER

The content provided on the B-Well website, including journals, workbooks, programs, classes, and written or recorded materials, is intended for personal development and educational purposes only. It is not a substitute for professional medical, psychological, therapeutic, legal, or other professional advice, diagnosis, or treatment.

Always seek the guidance of a qualified professional regarding any mental health concerns, medical conditions, or personal matters. Never disregard professional advice or delay seeking it because of information found on this site or within B-Well materials.

While every effort is made to provide thoughtful, accurate, and supportive content, B-Well makes no guarantees regarding specific outcomes or results. Individual experiences, growth, and progress will vary.

By engaging with B-Well content, you acknowledge that you are solely responsible for your personal well-being, choices, and actions, and that you participate voluntarily and at your own discretion.

REFUND POLICY

At B-Well, we are committed to offering thoughtful, high-quality journals, programs, and experiences designed to support personal growth and well-being. Due to the nature of our offerings, all sales are considered final unless otherwise stated below.

Digital Products & Online Programs

All digital products, including downloadable journals, PDFs, recordings, online courses, virtual programs, and digital memberships, are non-refundable once access has been granted or materials have been delivered. This includes programs with immediate access to content, recordings, or bonus materials.

Live Programs, Workshops & Trainings

For live programs, workshops, retreats, or teacher trainings:

Deposits are non-refundable, as they secure your space and cover administrative and preparation costs.
If a cancellation request is made within the timeframe specified on the program sales page, a partial refund may be issued at our discretion, minus any non-refundable fees or materials already provided.
No refunds will be issued for cancellations made after the stated deadline or once the program has begun.
Missed sessions, travel disruptions, or personal scheduling conflicts do not qualify for refunds.

Physical Products

All physical items (including printed journals, workbooks, or merchandise) are non-refundable once shipped. If your item arrives damaged or defective, please contact us within 7 days of delivery, and we will gladly arrange a replacement or store credit where appropriate.

Exceptions

Refunds may be considered on a case-by-case basis only in rare and exceptional circumstances. Approval is at the sole discretion of B-Well.

Program Changes or Cancellations by B-Well

In the unlikely event that B-Well cancels or reschedules a program, participants will be offered:

a full refund or
a credit toward a future program or product

Contact

If you have questions about this policy or believe there has been an error with your purchase, please contact us at:
hello@b-well.love.